Inclusive scenarios for Hospitality. From integration to social inclusion between Interior Design and Culture
Autori e curatori
Contributi
Francesco Scullica
Livello
Studi, ricerche
Dati
pp. 182,   figg. 50,     1a edizione  2018   (Codice editore 319.3)
Peer reviewed content
Peer Reviewed Content

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In breve
This book promotes an inclusive approach in designing spaces, products and services for Hospitality sector. Methods and tools proposed try to change the actual state of the art in attempt to delineate a cultural change, from integration to social inclusion, through a design drive approach.
Presentazione del volume

The text refers to designers community and its related to Design for All issues and its methods, processes and tools for the creation of inclusive environments and services for the Hospitality sector.
The first part of the book deals with the phenomenon of Accessible Tourism on one hand, and the culture of Diversity within the designers community.
The activity of design, and in particular of Interior Design, is here intended as the elaboration of a contextualized project, which follows the logic of Human Centered Design to create accessible and usable environments and services.
In the pages are deepened methods and tools of design process, a creative act able not only to respond to functional needs but also to social and relational needs, in which all environmental qualities, including sensory and cultural, become an unique and immersive experience.
The author is convinced that all projects respond also to an intellectual, sociological and even political dimension: indeed designers encourage people to behave in a certain way. By living experiences, people can benefit from them or live a more or less conscious sense of frustration or exclusion, in relation to particular physiological or pathological situations.
This research provides support to the dynamics of design (design processes) and, through new scenarios, invites the generation of new skills and competences.
This book comes from a doctoral research in Design pursuived at Politecnico di Milano. It promotes an inclusive approach in designing spaces, products and services for Hospitality sector.
Methods and tools proposed try to change the actual state of the art in attempt to delineate a cultural change, from integration to social inclusion, through a design drive approach.

Maria Rosanna Fossati, PhD in design, works as a consultant and conducts academic research on issues related to Disability, dealing with accessibility and usability of environments and services. She also works on aesthetic and hermeneutic aspects of industrial products for users with specific needs. She works in synergy with the Third Sector and public bodies as a consultant for accessibility and social initiatives. Currently, she is a post-doc at the Istituto Italiano di Tecnologia researching design aspects of prosthetic hands.

Indice
Foreword
Francesco Scullica, Interior Design and Hotels in the contemporary scenario: main trends
(Introduction; Methodology and tools; Purpose and goals; References)
Part I. Human diversity framework
The socio-political context of human diversity
(Introduction; The World Health Organisation's ICF as an approach to design; The UN Convention on the Rights of Persons with Disabilities; The general legislative framework; From access issues to experience access)
Human diversities and Design culture
(Introduction; The United States: from Barrier-Free Design to Universal Design; Europe: Inclusive Design, Design for All and Wider User Base Design)
Inclusive Approach and Experience definition
(Introduction; The Inclusive Approach; The Experience Approach; Aspects of Cognitive Psychology in designing inclusive environments)
Design tools for social inclusion
(Introduction; Case studies; Field research; Extrapolation: PwD involvement in design processes; Design processes operative tools; Ethnographic tools from users' needs analysis)
References - Part I.