Conflicts arising in the context of neighbourhood relationships constitute a problem that challenges community psychologists interested in enhancing the quality of social relationships among citizens, a central aim of social inclusion policies attempting to combat poverty and social exclusion. In this contribution, after briefly discussing research studies on neighbourhood relationships, we present an intervention of social mediation conducted in the territory of Cesena, with the aim to prevent and manage social conflicts, describing the data of a study aimed to evaluate the needs of the community and the impact of the interventions conducted.
Keywords: Neighbourhood relationships, conflict, social mediation, community interventions, social network, support.