The Hotel House, a big apartment hotel near Porto Recanati, is a place in which a huge and varied immigrant population is presently living. Its widespread and mostly negative popularity is because of the number of cases of illegality and crime. The research has the aim to reconstruct the sense of exclusion pointed out by many inhabitants, making the compound appear far from an intercultural context. The main priority asked by the foreign residents is to improve security fighting against criminal acts and decay, and promoting external connections and the effects of internal social capital.