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Real and apparent changes of organizational processes in the era of big data analytics
Titolo Rivista: STUDI ORGANIZZATIVI  
Autori/Curatori: Marcello Martinez, Primiano Di Nauta, Debora Sarno 
Anno di pubblicazione:  2017 Fascicolo: Lingua: Inglese 
Numero pagine:  17 P. 91-107 Dimensione file:  226 KB
DOI:  10.3280/SO2017-002005
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In the datafication era, organizations seem to face with a new digital frontier to climb over by collecting data, using new analytic tools, reengineering processes and re-designing structures. The questions are: are all these changes real?, is there any apparent change? Firstly, the paper presents some studies and cases related to the implementation of big data analytics (BDA), highlighting the organizational changes and challenges. Then, it proposes a conceptual framework for distinguishing between real and apparent changes of organizational processes due to BDA implementations by adopting the methodological lenses of the Viable Systems Approach. Based on this framework, possible guidelines for practitioners and academics are provided regarding to design, analysis and improvement of organizational systems.

Nell’era della datificazione le organizzazioni sono chiamate a confrontarsi con una nuova frontiera digitale che può essere valicata attraverso la raccolta dei dati, l’impiego di nuovi strumenti di analisi, la reingegnerizzazione dei processi e la riprogettazione delle strutture. Tra le domande aperte: i cambiamenti sono sempre reali? O ci sono anche cambiamenti apparenti nei processi organizzativi? Per rispondere a tali domande, l’articolo presenta alcuni studi e casi relativi alla implementazione di Big Data Analytics (BDA), evidenziando i cambiamenti e le sfide organizzative. Quindi, propone un quadro concettuale per distinguere tra cambiamenti reali e apparenti dei processi organizzativi dovuti alle implementazioni di BDA, adottando le lenti interpretative e metodologiche dell’Approccio Sistemico Vitale (ASV). In questa prospettiva, si offrono possibili linee guida a professionisti e studiosi relativamente alla progettazione, analisi e miglioramento dei sistemi organizzativi.
Keywords: Big data analytics; processi organizzativi; sistemi organizzativi.

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