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Un modello di performance management per mitigare il problema dell’ambiguità nell’organizzazione della prevenzione collettiva: il caso della Regione Friuli-Venezia Giulia
Titolo Rivista: MECOSAN 
Autori/Curatori: Lino Cinquini, Cristina Campanale, Flavio Del Bianco, Chiara Oppi 
Anno di pubblicazione:  2021 Fascicolo: 117  Lingua: Italiano 
Numero pagine:  33 P. 77-109 Dimensione file:  409 KB
DOI:  10.3280/MESA2021-117005
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Questo articolo discute come la realizzazione di un sistema di performance management all’interno dei processi dei dipartimenti di prevenzione della Regione Friuli-Venezia Giulia possa ridurre alcune variabili di ambiguita organizzativa. Attraverso un approccio quali-quantitativo basato su action research e survey i ricercatori hanno partecipato alla realizzazione di un sistema che, nell’ambito dei dipartimenti di prevenzione, descrive i processi e le attivita svolte in relazione a specifici target e ne determina il consumo di risorse standard. Inoltre, e stata realizzata un’indagine esplorativa per l’assessment ex ante delle potenzialita del sistema in termini di riduzione di ambiguita, che puo contribuire a fornire input per una revisione del sistema prima della sua implementazione. Questa ricerca presenta i seguenti contributi e implicazioni. Il primo contributo si evidenzia rispetto alla letteratura sull’ambiguita. Il secondo contributo e relativo alla definizione di un approccio per la valutazione ex ante delle potenzialita di un sistema di misurazione delle performance nella mitigazione dell’ambiguita. I risultati hanno implicazioni pratiche per il management sanitario e forniscono spunti di riflessione a supporto dello sviluppo di sistemi di misurazione della performance nella prevenzione collettiva.


Keywords: Performance management, ambiguita, prevenzione, sanita.

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Lino Cinquini, Cristina Campanale, Flavio Del Bianco, Chiara Oppi, in "MECOSAN" 117/2021, pp. 77-109, DOI:10.3280/MESA2021-117005

   

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