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Le informazioni a supporto delle decisioni: uno studio di caso multiplo nelle università italiane
Author/s: Tommaso Agasisti, Michela Arnaboldi, Giovanni Azzone 
Year:  2004 Issue: Language: Italian 
Pages:  25 FullText PDF:  178 KB

The Authors describe the results of their empirical inquiry in a specific case of information utilization for decision-making within five Italian Universities. Four macro areas have been analyzed: Resources, Teaching, Research and Financial Management. Wide differences have been ascertained by the Authors, not only among the five Universities, but also within each one of them for the above mentioned macro-areas. In some cases informations needed for decision-making were not available; in other cases, they were not even requested by the decision-makers. Generally speaking, the information base seems to be more narrow in those Universities whose decision-making structure is more centralized and open to negotiation. Besides, the decision-makers in those institutions tend to decide on the basis of their own strategies, and to avoid an external confrontation with other Universities, as well as with the National Government.

Tommaso Agasisti, Michela Arnaboldi, Giovanni Azzone, in "RIVISTA TRIMESTRALE DI SCIENZA DELL’AMMINISTRAZIONE" 4/2004, pp. , DOI:


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