The need for an improved management of resources - which are decreasing at the moment - has progressed towards a more complex and structured system of measurements of the performances aimed at both improving budgetary analysis and communication, computer system and financial reporting, and activating new tools for the measurement of efficiency and effectiveness. In particular, these ones are the results of a participation in external work-groups. Next step is planned in the Performance Programme 2011-2013. The Programme establishes a connection between the already developed elements of the systems and strategic objectives, performance-assessment processes and incentive-provision ones, by ruling the switchover to economic property accounting and paying special attention to qualitative aspects.
Keywords: Measurement, performance, library