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Role play: consumer-brand relationship in the gaming context
Journal Title: MERCATI E COMPETITIVITÀ 
Author/s: Silvia Biraghi, Rossella C. Gambetti 
Year:  2015 Issue: Language: Italian 
Pages:  25 Pg. 97-120 FullText PDF:  119 KB
DOI:  10.3280/MC2015-001006
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The rise of "gamification" highlighted the potential of brand games as a fundamental touch-point of content marketing initiatives aimed at building a meaningful consumer- brand relationship. This interpretive study, adopting a narrative-semiotic analytical approach on an international brand game sample, aims to map, typify, and interpret the relational meaning of the different brand game typologies currently accomplished in brand communication. Findings point at brand games as contexts that can build the consumer-brand relationship as an interpersonal bond characterized by different levels of cognitive and affective commitment.
Keywords: Branded entertainment, brand game, gamification, consumer-brand relationship, brand communication, narrative approach, semiotic approach.

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Silvia Biraghi, Rossella C. Gambetti, Role play: consumer-brand relationship in the gaming context in "MERCATI E COMPETITIVITÀ" 1/2015, pp. 97-120, DOI:10.3280/MC2015-001006

   

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