This paper describes the historical development of remote working: from teleworking to smart working. The article analyses the development of teleworking in recent years, particularly in Italy, offering a comparison with other European countries. It explores the role that technologies have had in the expansion of this practice, and focuses on the limits and potential of its natural evolution: the "smart work". Through the presentation of recent regulations issued by governments, it is assumed, finally, that the smart working could be a real opportunity for organizations to empower their human resources. It is believed that, through these modern forms of labor flexibility, it is possible to develop the ability of autonomy of workers and, at the same time, to pay more attention to the needs of the individual, increasingly looking for a balance between work and private life.
Keywords: Smart working, home working, flexibility, information communication technology, remote working, work life balance
Gianluigi Chiaro, Giacomo Prati, Matteo Zocca, Smart working: dal lavoro flessibile al lavoro agile Gianluigi Chiaro, Giacomo Prati, Matteo Zocca 005 From home working to smart working in "SOCIOLOGIA DEL LAVORO " 138/2015, pp. 69-87, DOI:10.3280/SL2015-138005