The Directive 2012/29/UE provides for a new scenario in the management of conflicts that are relevant to the criminal justice system. The victim, who is the coprotagonist in the criminal event, deserves the recognition of a series of rights: he/ she should receive an individualised and respectful treatment, he/she should have access to restorative justice services and should be provided with full and complete information in relation to the case that involves him/her. The importance of ensuring access to restorative justice programmes urges our Legislator to embark on legal and structural reforms to provide the victim with the safeguards and rights established by the Directive. This article illustrates the three main challenges posed by restorative justice to our legal system.
Keywords: Restorative justice, mediation, punishment, training, penal system, victim