Click here to download

The organizational and professional conditions of smart working after the emergency: designing ubiquitous work made up of open roles and broadband professions
Journal Title: STUDI ORGANIZZATIVI  
Author/s:  Federico Butera 
Year:  2020 Issue: Language: Italian 
Pages:  25 Pg. 141-165 FullText PDF:  349 KB
DOI:  10.3280/SO2020-001006
(DOI is like a bar code for intellectual property: to have more infomation:  clicca qui   and here 


The Covid-19 lockdown generated an unprecedented experiment: extensive ubiquitous work (or smart working, home working, remote working, WFH-Working from Home, agile work, teleworking) involving almost 8 million people. This way of working has been well known for more than twenty years, but with limited pilot experiences. After the emergency, ubiquitous work may be consolidated and spreaded out only if it is designed and managed with rigor, method and appropriateness to different contexts, choosing the right proportion between on-site work and remote work. Action should be taken on rules, supporting technologies, way of managing work and life, mindset, but above all on the conception of offices and their organization and work, also inspired by success stories developed in these years. Ubiquitous work and blended offices between the physical and the virtual can work well under three socio-organizational conditions: a) going beyond the concept of the office-factory; b) favor organizations based on sociotechnical systems oriented towards measurable economic and social objectives and on 4C model (self-regulated cooperation, knowledge sharing, extended communication, performing community); c) redesigning the work based upon roles and professions, overcoming tasks, positions and levels. Our proposals concern first the methods and models for designing and managin smart working/ubiquitous work and second the launch of: a) a large multidisciplinary research program on the "smart working experiment" tooking place during and immediately after lockdown, a program to be conducted collaboratively by Italian research centers and universities, in strong relationship with Europe; b) a support program for SMEs and the Public Administration offered by universities, IT companies, consultancy, training, interior design with sustainable methods and costs. The recipients of the first proposal are companies and public administrations and their stakeholders; the recipients of the second proposal are the world of research and the world of public policies based upon pacts agreements among institutions and intermediate bodies like employers and workers agencies, education systems, media and the others .
Keywords: Smart working, home working, remote working, WFH Working from Home, agile work, teleworking, ubiquitous work, sociotechnical systems, roles, broadband professions

  1. Bagnara, S., Pozzi. S. (2014), “The Body in Ideas: Implications of Embodied Cognition for Design”, in Ahram, T., Karwowski, W., Marek, T. (eds.), Proceedings of the 5th International Conference on Applied Human Factors and Ergonomics AHFE 2014, Kraków, AHFE.
  2. Bartezzaghi, E. (2020), Tecnologia, organizzazione e lavoro nella trasformazione digitale, Lectio Magistralis, Politecnico di Milano, 11 febbraio 2020 -- https://www.youtube.com/watch?v=nPWJXNqfEvI&feature=youtu.be
  3. Bianchi, P., Butera, F., Frieri F. (2020), “Dopo l’emergenza occorre una Pubblica Amministrazione 4.0. Il caso del Patto per il Lavoro dell’Emilia-Romagna e della Pubblica Amministrazione che sta cambiando se stessa”, Sviluppo e Organizzazione, Maggio-Giugno.
  4. Butera, F., Di Guardo, S. (2009), “Analisi e progettazione del lavoro: il modello della Fondazione Irso e due casi”, Studi Organizzativi, 2: 199-224.
  5. Butera, F. (2017), “Lavoro e organizzazione nella quarta rivoluzione industriale: la nuova progettazione sociotecnica”, L’industria, 3: 291-316.
  6. Copernicani, https://www.coperni.co/it/magazine/smart-working-home-working
  7. Costa, G. (2019), “Scomporre e ricomporre gli elementi dell’organizzazione secondo i fini”, Studi Organizzativi, 22: 264-267.
  8. De Masi, D. (a cura di) (1985), L’avvento post-industriale, Milano, FrancoAngeli.
  9. De Masi, D. (1993), “Il telelavoro nella società post-industriale”, in Scarpitti, G., Zingarelli, D. (a cura di), Il telelavoro: teoria e applicazioni. La destrutturazione del tempo e dello spazio nel lavoro post-industriale, Milano, FrancoAngeli.
  10. De Masi, D. (1995), “Aspetti psico-sociali del telelavoro”, in AA.VV. Il telelavoro nelle banche e nelle assicurazioni, Roma, Assicredito.
  11. De Masi, D. (1997), “Prefazione” in Di Nicola, P., Manuale del telelavoro. Nuovi modi di lavorare nella società dell’informazione, Roma, Seam.
  12. De Masi, D. (2018), Il lavoro nel XXI secolo, Torino, Einaudi.
  13. De Masi, D. (2020), Tutto sul telelavoro -- http://r.news.domenicodemasi.it/mk/mr/Tv6xgfPtcwNg3g0QwnWVavd9ceCb1UShQP0cC1RgHVdr3pdZAvHNygEZQz9D_mOPB1KCM9wMzY8aoqdQWhJMV-jA97dtTskh0In43LEgkGk3IA
  14. De Michelis, G. (2017), “Macchine Intelligenti o Tecnologie della Conoscenza?”, Sistemi Intelligenti, 3: 559-577.
  15. De Michelis, G. (2019), “La rivoluzione digitale per la creazione di lavoro e di valore”, Studi Organizzativi, n. 2, 2019.
  16. Dente, B. (2020), Dopo il Coronavirus. Che fare del sistema sanitario? -- https://welforum.it
  17. Eurofound-ILO (2017), Working Anytime, Anywhere: The Effects on the World of Work, Geneva, Publications Office of the European Union and International Labour Office.
  18. Fuggetta, A. (2018), Cittadini ai tempi di Internet, Milano, FrancoAngeli.
  19. Ichino, P. (2020), “Se l’epidemia mette le ali allo smart working”, lavoce.info, 28 Febbraio.
  20. ISMEL, http://www.ismel.it/multimedia/424-smart-working-una-bibliografia-ragionata-al-tempo-del-covid-19.html
  21. Osservatorio Smart Working, Politecnico di Milano, -- https://www.osservatori.net/it_it/osservatori/smart-working
  22. Shaba, E., Guerci, M., Gilardi S., Bartezzaghi, E. (2019), “Industry 4.0 technologies and organizational design - Evidence from 15 Italian cases”, Studi Organizzativi, n. 2, 2019.
  23. Turkle, S. (2011) Alone together, Basic Books, New York.
  24. Vargas-Llave O., Mandl, I., Weber, T., Wilkens, M. (2020), Telework and ICT-based Mobile Work: Flexible Working in the Digital Age, Dublin, European Foundation for the Improvement of Living and Working Conditions.

Federico Butera, The organizational and professional conditions of smart working after the emergency: designing ubiquitous work made up of open roles and broadband professions in "STUDI ORGANIZZATIVI " 1/2020, pp. 141-165, DOI:10.3280/SO2020-001006

   

FrancoAngeli is a member of Publishers International Linking Association a not for profit orgasnization wich runs the CrossRef service, enabing links to and from online scholarly content