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Package travel cancellation and tour operator unfair commercial practices
Author/s: Rachele Genovese 
Year:  2020 Issue: 29 Language: Italian 
Pages:  26 Pg. 51-76 FullText PDF:  201 KB
DOI:  10.3280/DT2020-029004
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A tour operator cancelled a travel package by omitting to refund the traveler the full amount already paid, by not offering him an alternative package also of superior quality without additional price and by failing to provide essential information about tourist location’s sociopolitical situation. The State Council has decided that the tourists are entitled to full reimbursement or to alternative packages, even of higher quality, without additional price under article 42 Legislative Decree no 79/2011. Taking the cue from this judgement, it may be useful to consider whether or not, under the reformed Italian Tourism Code, travellers would be better protected in a similar case.

Rachele Genovese, Package travel cancellation and tour operator unfair commercial practices in "RIVISTA ITALIANA DI DIRITTO DEL TURISMO" 29/2020, pp. 51-76, DOI:10.3280/DT2020-029004


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