This paper questions the existence of a one best way towards digitalisation by con-trasting the success stories of two Italian middle-size manufacturing companies. Both companies boast a history of excellence in technological innovation and in economic performance and recently launched important projects of digital tran-sformation. However, one company seems to perceive digitalisation as a further step in the "traditional" sequence of efficiency-enhancing innovations aimed at substituting for human effort. In contrast, the other company frames digital tech-nologies as means of stronger process integration, whose success is enabled by formal organisational tools in support of change management.
Keywords: Digital transformation, organizational change, work, case studies
Lino Codara, Francesca Sgobbi, Technology, organization, and work in the fourth industrial revolution: Two comparative case studies in the manufacturing sector in "SOCIOLOGIA DEL LAVORO " 157/2020, pp. 225-239, DOI:10.3280/SL2020-157012