HELP (FAQ)

Registration

In this section, you can find FAQ on how to register

If you need support, please click here ad fill out our form

By registering you can purchase our products, be recognised by the system, and access your personal area where you can: 

- Visualise the history of orders;

- Download a copy of the previously-purchased digital products;

- Track your order in real time;

- Modify your registration details;

- Order faster by memorising shipping and/or invoicing addresses

Click on the button ‘Account’ on the top of all pages and then click on "Not yet registered! Create an account now". You will be asked to supply name, surname, e-mail address and to choose a password.

Make sure you register a valid e-mail address since it will be used to confirm your registration and for your orders. 

 

Registration is free, no fee is due to register. 

No! You will only receive e-mails abut your orders.
If you subscribed to our newsletter you will be informed about our promotions. You can unsubscribe from your personal area at any time. 

 

No. Only Franco Angeli and its partners use your data to manage your orders. It is only shared with third companies involved in your order

You can modify them by accessing your personal area in the section your details.

Your password can be any word or sequence of letters easy for you to memorise. 
We suggest using both letters and numbers - avoiding known combination of numbers such as your birth date. It should be at least seven-character long. 

To recover your password, fill out the given form with the e-mail address used for your registration. You will receive a new password that you can modify – if you want - after logging in. 

If you have inserted the wrong password for three consecutive times, the account has been blocked. 

For assistance, fill out the form provided by clicking on the link on top of this page. 

Access your personal area. 
In the e-mail field delete the old e-mail address and substitute it with a new one. All e-mails from the website will now be sent to the new address. However, remember that, to log in, you should always use the old e-mail address. 

 

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