Tools for developing and measuring skills for clinical innovation: The case of telemedicine and the case of the eradication of the HCV virus

Journal title MECOSAN
Author/s Francesca Cioffi, Marina Cerbo, Federico Spandonaro, Giorgio Casati, Giuseppe Quintavalle, Patrizia Magrini, Giorgio Giulio Santonocito, Salvatore Di Somma, Katia Casinelli
Publishing Year 2021 Issue 2021/118 Language Italian
Pages 20 P. 117-136 File size 278 KB
DOI 10.3280/MESA2021-118006
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The experimentation of skills development and measurement tools for clinical innovation is presented in two case studies concerning telemedicine and HCV eradication. 71 professionals from 5 Healthcare Units of Lazio region were enrolled in an individual and team coaching course aimed at enhancing 5 core skills for service design competence: communication, result orientation, emotional intelligence, conflict management, networking. The 5 core skills and the use of the new techniques were measured at the beginning and at the end of the course (9 months), on which the Covid-19 emergency had an impact. 19.4% of professionals improved all the skills and reached the threshold of excellence, demonstrating the effectiveness of individual and team coaching, according to an objectively measurable structure.

Keywords: competence, coaching, service design, citizen-empowerment, metacognition, innovation.

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  • How does emotional intelligence act on institutional policies? A new set of behaviors to facilitate implementation of the Recovery and Resilience Plan (RRP) in local health units in Italy Francesca Cioffi, Marina Cerbo, Federico Spandonaro, Giorgio Casati, Daniela Sgroi, Gerardo Corea, Rossella Moscogiuri, Lina Delle Monache, in Health Psychology Report /2023
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Francesca Cioffi, Marina Cerbo, Federico Spandonaro, Giorgio Casati, Giuseppe Quintavalle, Patrizia Magrini, Giorgio Giulio Santonocito, Salvatore Di Somma, Katia Casinelli, Strumenti di sviluppo e di misurazione delle competenze per l’innovazione clinica: il caso della telemedicina e il caso dell’eradicazione del virus HCV in "MECOSAN" 118/2021, pp 117-136, DOI: 10.3280/MESA2021-118006