Public communication and the role of social media in enhancing democratic innovation: the case of the City of Bologna

Titolo Rivista SOCIOLOGIA DELLA COMUNICAZIONE
Autori/Curatori Giulia Allegrini, Stefano Spillare
Anno di pubblicazione 2021 Fascicolo 2021/61
Lingua Inglese Numero pagine 18 P. 109-126 Dimensione file 419 KB
DOI 10.3280/SC2021-061008
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Social media represents for public administration an important area to experi-ment forms of democratic innovation, however this potentiality is often unex-plored. This article, with a focus on the case of the city of Bologna aims to explore 1) whether and how public communication practices enhanced in local participa-tory processes can support a substantial form of participation; 2) which roles so-cial media specifically play in enhancing a participatory environment; 3) which kind of dynamics of interaction emerge between public administration and citizens and the challenges which need to be addressed by a public communication orient-ed to the public engagement.

Keywords:Social Media, Public communication, Democratic innovation, Partici-patory Budgeting, We government, networked citizens

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Giulia Allegrini, Stefano Spillare, Public communication and the role of social media in enhancing democratic innovation: the case of the City of Bologna in "SOCIOLOGIA DELLA COMUNICAZIONE " 61/2021, pp 109-126, DOI: 10.3280/SC2021-061008