TY -  JOUR
PY -  2021
SN -  1972-4926
T1 -  The challenges of public sector communication in the face of the pandemic crisis: professional roles, competencies and platformization
JO -  SOCIOLOGIA DELLA COMUNICAZIONE 
DA -  7/15/2021 12:00:00 AM
DO -  10.3280/SC2021-061002
UR -  http://www.francoangeli.it/Riviste/Scheda_rivista.aspx?idArticolo=69047
AU -  Lovari, Alessandro
AU -  Ducci, Gea
SP -  9
EP -  19
IS -  61
VL -  XXXII
LA -  EN
AB -  The pandemic crisis has led to a renew centrality of public sector communica-tion in a hybrid and convergent media ecosystems aiming at (re)building relation-ships based on trust between institutions and citizens. This contribution reflects on the strengths and fragility of the Italian public communication in the face of the pandemic, considering regulatory processes and paths of professionalization. It focuses also on the challenges of social media use in public sector, suggesting a critical approach towards the platformization of the public sector communication activities. The last part of this manuscript presents the different articles that com-pose the special issue.
PB -  FrancoAngeli
ER -