Exploring the Impact of Digitalization on the Social Economy: A Systematic Literature Review

Journal title MANAGEMENT CONTROL
Author/s Sara Damavandi, Laura Berardi
Publishing Year 2024 Issue 2024/3
Language English Pages 25 P. 61-85 File size 1785 KB
DOI 10.3280/MACO2024-003004
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Digitalization has a significant impact on the social economy organizations, acting as a key driver of growth and success. This paper aims to explore the effects of digitalization on the social economy. We conducted a thorough systematic review of 40 articles using the PRISMA protocol, and we utilized NVivo software to clas-sify and arrange the identified themes in the studies. Our study demonstrates that digital tools are essential, empowering social economy organizations to achieve their goals with greater confidence. We considered technologies such as Big Data that powerful tools for gaining deeper insights into social issues through advanced analytics, allowing organizations to target their interventions more effectively. Similarly, Artificial Intelligence (AI) contributes to the social economy by auto-mating routine tasks and offering sophisticated solutions to complex social chal-lenges. Another transformative digital tool is blockchain technology, which holds enormous potential to influence this kind of organization. Together, these technol-ogies enable organizations to make informed decisions, enhance transparency, re-duce costs, and drive innovation. At the end of this systematic literature review, we conclude by offering suggestions for further research.

Keywords: Digitalization, Social Economy, Nonprofit, Systematic Literature Re-view, Digital technologies.

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Sara Damavandi, Laura Berardi, Exploring the Impact of Digitalization on the Social Economy: A Systematic Literature Review in "MANAGEMENT CONTROL" 3/2024, pp 61-85, DOI: 10.3280/MACO2024-003004