@article{14550, year={1999}, issn={}, journal={RICERCA OPERATIVA}, number={91}, volume={}, doi={}, title={Effective resource scheduling in work force management for telecommunication work centers}, abstract={} url={http://www.francoangeli.it/Riviste/Scheda_rivista.aspx?idArticolo=14550}, author={Giuseppe Beccari and Roberto Gavazzi and Fabio Malabocchia and Luisella Sisto} pages={}, language={IT}}