@article{14550, 
year={1999},
issn={},
journal={RICERCA OPERATIVA},
number={91},
volume={},
doi={},
title={Effective resource scheduling in work force management for telecommunication work centers},
abstract={}
url={http://www.francoangeli.it/Riviste/Scheda_rivista.aspx?idArticolo=14550},
author={Giuseppe Beccari and Roberto Gavazzi and Fabio Malabocchia and Luisella Sisto}
pages={},
language={IT}}