Il fumetto tra interprofessionalità e lavoro emozionale dei professionisti sanitari

Titolo Rivista SALUTE E SOCIETÀ
Autori/Curatori Veronica Moretti, Annalisa Plava
Anno di pubblicazione 2024 Fascicolo 2024/2
Lingua Italiano Numero pagine 15 P. 118-132 Dimensione file 326 KB
DOI 10.3280/SES2024-002008
Il DOI è il codice a barre della proprietà intellettuale: per saperne di più clicca qui

Qui sotto puoi vedere in anteprima la prima pagina di questo articolo.

Se questo articolo ti interessa, lo puoi acquistare (e scaricare in formato pdf) seguendo le facili indicazioni per acquistare il download credit. Acquista Download Credits per scaricare questo Articolo in formato PDF

Anteprima articolo

FrancoAngeli è membro della Publishers International Linking Association, Inc (PILA)associazione indipendente e non profit per facilitare (attraverso i servizi tecnologici implementati da CrossRef.org) l’accesso degli studiosi ai contenuti digitali nelle pubblicazioni professionali e scientifiche

Within the framework of advancing the competencies of healthcare professionals via educa-tional initiatives that incorporate innovative methodologies, this paper presents an exploration of utilizing comic strips in a professional master’s program as a conduit for introspection on interprofessional dynamics and the enhancement of certain communicative competencies. This study engaged fourteen nurses, whose ages ranged from 35 to 55 years and who were em-ployed in hospital environments in Northern Italy, through their participation in the creation of comic strips and a concluding interview. The research was conducted over the period from November 2022 to May 2023. The examination of the findings, which included graphic repre-sentations and interview data, uncovered a daily professional existence marked by discord and paradoxes, yet unified under a shared professional designation.;

Keywords:lavoro emozionale; infermiere; comics; professionalismo; riflessività; vignette.

  1. Alahiane L., Zaam Y., Abouqal R., Belayachi J. (2023). Factors associated with recognition at work among nurses and the impact of recognition at work on health-related quality of life, job satisfaction and psychological health: a single-centre, cross-sectional study in Morocco. BMJ Open, May 16,13 (5): e051933.
  2. Anand T., Kishore J., Ingle G.K., Grover S. (2018). Perception about Use of Comics in Medical and Nursing Education among Students in Health Professions’ Schools in New Delhi. Education for Health, 31(2): 125-9.
  3. Badolamenti S., Sili A., Caruso R., FidaFida R. (2017). What do we know about emotional labour in nursing? A narrative review. British Journal of Nursing, 26(1): 48-55.
  4. Bhargava P, Bansod S, Mohammed TL. (2016). Fostering a culture of respect. Curr Prob Diagn Radiol., 45:159-60.
  5. Cardano M. (2020). Defending qualitative research: Design, analysis, and textualization. London: Routledge.
  6. Cecil P., Glass N. (2015). An exploration of emotional protection and regulation in nurse-patient interactions: The role of the professional face and the emotional mirror. Collegian, 22(4): 377-85.
  7. De Stefano A., Rusciano I., Moretti V., Scavarda A., Green M.J, Wall S., Ratti S., (2023). Graphic medicine meets human anatomy: The potential role of comics in raising whole body donation awareness in Italy and beyond. A pilot study. Anat Sci Educ, 16: 209-223.
  8. Gourlay A., Mshana G., Birdthistle I. et al. (2014). Using vignettes in qualitative research to explore barriers and facilitating factors to the uptake of prevention of mother-to-child transmission services in rural Tanzania: a critical analysis. BMC Med Res Methodol., 14: 21. DOI: 10.1186/1471-2288-14-2
  9. Green M.J., Myers K.R. (2010). Graphic medicine: use of comics in medical education and patient care. Bmj, 340.
  10. Gu Y., You X. (2020). Recovery experiences buffer against adverse well‐being effects of workplace surface acting: A two‐wave study of hospital nurses. Journal of advanced nursing, 76(1): 209-220.
  11. Hochschild A.R. (2003). Afterword to the Twentieth Anniversary Edition. In Hochschild A.R., The Managed Heart: Commercialization of Human Feeling. London: University of California, pp. 199-207
  12. Holland P., Tham T.L., Sheehan C., Cooper B. (2019). The impact of perceived workload on nurse satisfaction with work-life balance and intention to leave the occupation. Applied Nursing Research, 49: 70–76.
  13. Kinman G., Leggetter S. (2016). Emotional Labour and Wellbeing: What Protects Nurses?. Healthcare (Basel), 4(4): 89.
  14. Kirk K., Cohen L., Edgley A., Timmons S. (2021). “I don’t have any emotions”: An ethnography of emotional labour and feeling rules in the emergency department. Journal of Advanced Nursing, 77(4): 1956-1967.
  15. Kirk K., Edgley A. (2021). Insights into nurses’ precarious emotional labour in the emergency department. Emergency nurse, 29(1).
  16. Larson E.B., Yao X. (2005) Clinical empathy as emotional labor in the patient-physician relationship. JAMA, 293(9): 1100-1106.
  17. Liaschenko J. (1994). Making a bridge: the moral work with patients we do not like. Journal of Palliative Care, 10(3): 83-89. DOI: 10.1177/08258597940100031
  18. Liaschenko J. (1997). Ethics and the geography of the nurse-patient relationship: Spatial vulnerabilities and gendered space. Research and Theory for Nursing Practice, 11(1): 45.
  19. Lin H., Li Z., Yan M. (2022). Burn-out, emotional labour and psychological resilience among gastroenterology nurses during COVID-19: a cross-sectional study. BMJ Open, 12:e064909.
  20. Martimianakis M.A., Maniate J.M., Hodges B.D. (2009). Sociological interpretations of professionalism. Medical Education, 43(9): 829-3.
  21. Maslach C., Leiter M.P., Schaufeli W.B. (2008). Measuring burnout. In: Coopper CL, Cartwright S, editors, The Oxford handbook of organizational well-being. Oxford (UK): Oxford University Press, p. 86-108.
  22. McNicol S. (2017 ). The potential of educational comics as a health information medium. Health Info Libr J, 34: 20-31.
  23. Meacham H., Tham T.L., Holland P., Bartram T., Halvorsen B. (2023). The role of high-involvement work practices, supervisor support and employee resilience in supporting the emotional labour of front-line nurses. The International Journal of Human Resource Management, 34(4): 745-767. DOI: 10.1080/09585192.2022.213396
  24. Moretti V. (2023). Graphic Social Sciences. In Moretti V., Understanding Comics-Based Research: A Practical Guide for Social Scientists. Leeds: Emerald Publishing Limited, pp. 29-48.
  25. Moretti V., Scavarda A. (2021). Graphic Medicine. Una disciplina in cerca d’autore. Rassegna Italiana di Sociologia, 3: 733-754. DOI: 10.1423/10289
  26. Nouri A., Sanagoo A., Jouybari L., Taleghani F. (2019). Challenges of respect as promoting healthy work environment in nursing: A qualitative study. J Educ Health Promot. 31(8): 261.
  27. Parsons T. (1965). Il Sistema Sociale. Milano: Comunità.
  28. Rakower J, Hallyburton A. (2022). Disease Information Through Comics: A Graphic Option for Health Education. J Med Humanit, 1-18.
  29. Riley R., Weiss M.C. (2016). A qualitative thematic review: emotional labour in healthcare settings. Journal of Advanced Nursing, 72(1): 6-17.
  30. Roodbari H., Axtell C., Nielsen K., Sorensen G. (2022). Organisational interventions to improve employees’ health and wellbeing: A realist synthesis. Applied Psychology, 71(3): 1058–1081.
  31. Roxberg Å., Tryselius K., Gren M., Lindahl B. et al. (2020). Space and place for health and care. International Journal of Qualitative Studies on Health and Well being, 15(1). DOI: 10.1080/17482631.2020.175026
  32. Sheehan C., Tham T.L., Holland P., Cooper B.K., Newman A. (2021). The relationship between HIWPs and nurse work engagement: The role of job crafting and supervisor support. The International Journal of Human Resource Managment, 1–27. DOI: 10.1080/09585192.2021.195656
  33. Sicora A. (2021). Emozioni nel servizio sociale. Roma: Carocci.
  34. Teoh K.R.H., Kinman G., Harriss A., Robus C. (2022). Recommendations to support the mental wellbeing of nurses and midwives in the United Kingdom: A Delphi study. Journal of Advanced Nursing, 78(9): 3048–3060.
  35. Theodosius C., Koulouglioti C., Kersten P., Rosten C. (2021). Collegial surface acting emotional labour, burnout and intention to leave in novice and pre‐retirement nurses in the United Kingdom: A cross‐sectional study. Nursing Open, 8(1): 463–472.
  36. Tsao P., Yu C.H. (2016). There’s no billing code for empathy - Animated comics remind medical students of empathy: A qualitative study. BMC Med Educ, 16: 204.
  37. Underman K., Hirshfield L.E. (2016). Detached concern?: Emotional socialization in twenty-first century medical education. Social Science & Medicine, 160: 94-101.
  38. Vinson A.H., Underman K. (2020). Clinical empathy as emotional labor in medical work. Social science & medicine, 251(112904).
  39. Wald H.S., Anthony D., Hutchinson T.A. et al. (2015). Professional identity formation in medical education for humanistic, resilient physicians: pedagogic strategies for bridging theory to practice. Academic Medicine, 90(6): 753-760.
  40. Williams I.C. (2012). Graphic medicine: comics as medical narrative. Medical Humanities, 38(1): 21-27.
  41. Yao Y., Wei W., Hu Y., Li Y., Zhang Y. (2021). Curvilinear relationship between emotional labour and work engagement in nurses: A correlational study. Journal of Clinical Nursing, 30(21–22): 3355–3365.
  42. Załuski M., Makara-Studzińska M. (2018). Emotional labour in medical professions. Review of literature from the period 2010-2017. Psychiatria i Psychologia Kliniczna, 18(2): 194-199.

Veronica Moretti, Annalisa Plava, Il fumetto tra interprofessionalità e lavoro emozionale dei professionisti sanitari in "SALUTE E SOCIETÀ" 2/2024, pp 118-132, DOI: 10.3280/SES2024-002008