The crucial knots of psychological practice between theory and action: Demand analysis as a transformative device

Journal title RICERCHE DI PSICOLOGIA
Author/s Emanuela Saita, Gianluca Bianchi, Antonia Sorge, Denise Vagnini, Federica Bonazza, Sara Molgora
Publishing Year 2026 Issue 2025/4
Language Italian Pages 21 P. 107-127 File size 0 KB
DOI 10.3280/rip2025oa22609
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This paper presents a case study on the analysis of psychological demand conducted within a training and support intervention requested by a regional office of the Italian Penitentiary Administration for its personnel. The six-month project involved six managerial figures and eight operators through individual semi-structured interviews and a focus group. Text analysis, carried out using the T-LAB software and based on the collusive processes model, identified six thematic clusters related to organizational issues (fragmentation, inconsistency) and relational resources (peer support). The intervention activated a space for intersubjective reflection and enabled a reformulation of the initial request as an opportunity for shared meaning-making, fostering the development of a change-oriented planning process.

Keywords: demand analysis;action research;organizational well-being;relational dynamics;correctional psychology

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Emanuela Saita, Gianluca Bianchi, Antonia Sorge, Denise Vagnini, Federica Bonazza, Sara Molgora, I nodi cruciali del lavoro psicologico tra teorie e prassi: l’analisi della domanda come dispositivo trasformativo in "RICERCHE DI PSICOLOGIA" 4/2025, pp 107-127, DOI: 10.3280/rip2025oa22609