The empathic understanding of diversity. The application of the Transcultural Consultation in social services

Journal title WELFARE E ERGONOMIA
Author/s Davide Galesi
Publishing Year 2021 Issue 2020/2
Language Italian Pages 18 P. 132-149 File size 227 KB
DOI 10.3280/WE2020-002010
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Social workers often have difficulties communicating empathically with people with a migration background. Based on participant observations and semi-structured interviews, this exploratory study focuses on transcultural consultation as a tool that through the connection between the psycho-emotional and socio-anthropological dimension allows a more adequate assessment of clients' needs and resources, as well as a more participatory construction of the interventions respecting the principles of uniqueness and self-determination.

Keywords: Migration; transcultural psychology; ethnopsychiatry; multicultural social work; cultural competence; transcultural consultation.

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Davide Galesi, Decodificare empaticamente la diversità. L’applicazione della Consultazione Transculturale nei servizi sociali in "WELFARE E ERGONOMIA" 2/2020, pp 132-149, DOI: 10.3280/WE2020-002010