The structure of the first oncological visit: A conversation analytic study

Journal title PSICOLOGIA DELLA SALUTE
Author/s Marilena Fatigante, Cristina Zucchermaglio, Francesca Alby, Mariacristina Nutricato
Publishing Year 2021 Issue 2021/1
Language Italian Pages 25 P. 53-77 File size 324 KB
DOI 10.3280/PDS2021-001005
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The first visit in oncology is an institutional event (Drew and Heritage, 1992), highly complex both for the doctor and the patient. The paper presents a study on a corpus of first oncological visits and it examines the distinctive stages of this event. The data corpus is consti-tuted by 36 videorecordings of oncological visits, conducted by two senior oncologists in two different hospitals in Rome. The study is conducted within the Conversation Analytic perspec-tive (Schegloff, 2007), particularly applied to the medical context (Heritage and Maynard, 2006). Relying on discursive and multimodal markers, 8 stages have been identified, of differ-ent lenght and degree of complexity, along which the visit unfolds: Opening, History taking, Cancer problem presentation, Stadiation, Treatment recommendation, Prescriptions and Clos-ing. The qualitative analyses show how patients and companions (when present) orient to these boundaries and to relevant transitions between stages, thus cooperating with the doctor in the accomplishment of the specific agenda of the visit. Implications of the study are dis-cussed for the study and understanding of the forms of participation and empowerment strate-gies available to patients to cope with the communicative complexity of the encounter with the oncologist and with the potential anxiety accompanying this event.

Keywords: Doctor-patient communication, first oncological visit, stages, patient’s participa-tion, companion, Conversation Analysis.

  • Interculturality in Institutions Marilena Fatigante, Cristina Zucchermaglio, Francesca Alby, pp.161 (ISBN:978-3-031-12625-3)
  • Being in Place: A Multimodal Analysis of the Contribution of the Patient's Companion to “First Time” Oncological Visits Marilena Fatigante, Cristina Zucchermaglio, Francesca Alby, in Frontiers in Psychology 664747/2021
    DOI: 10.3389/fpsyg.2021.664747

Marilena Fatigante, Cristina Zucchermaglio, Francesca Alby, Mariacristina Nutricato, La struttura della prima visita oncologica: uno studio conversazionale in "PSICOLOGIA DELLA SALUTE" 1/2021, pp 53-77, DOI: 10.3280/PDS2021-001005