Managing and optimize administrative costs: lean office in action

Journal title MANAGEMENT CONTROL
Author/s Enrico Bracci
Publishing Year 2013 Issue 2013/2
Language Italian Pages 20 P. 67-86 File size 703 KB
DOI 10.3280/MACO2013-002004
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An interest in new cost management techniques has driven the attention of research and practitioners towards the new managerial approaches. However, the main focus has been on production costs, introducing innovative production systems (TPS or WCM) and related cost accounting metrics (Lean Accounting). Administrative processes and costs, despite their increasing relevance, received limited attention. This paper discusses the importance of controlling and managing administrative services and costs, through the application of the Lean Office approach. In so doing, the paper presents a case study, and highlights the potential benefits of such methodology.

Keywords: Cost management innovations, Lean Office, Administrative costs, Cost reduction, Case Study

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Enrico Bracci, La gestione e ottimizzazione dei costi amministrativi d’azienda: il lean office in azione in "MANAGEMENT CONTROL" 2/2013, pp 67-86, DOI: 10.3280/MACO2013-002004