Gestione "critica" del conflitto organizzativo e costruzione del sapere condiviso

This article is about a research which aims to understand the ‘conflict practices’ in organizational and professional contexts. The analysis is focused on the processes of construction of meaning and the professional situated actions involved in the experiences with high uncertainty and dialectical setting. The research hypothesis is that conflicts can be considered as good experiences to learn by practice or by others colleagues. The research was conducted into an Italian University of the center of Italy studying some topic moments of the university life: informal group, department meeting, formal assembly. Through Engestrom, Schön and Mezirow’s theories the research underline how a conflicting experience can deveop the learning process.;

Valentina Mucciarelli, Gestione "critica" del conflitto organizzativo e costruzione del sapere condiviso in "EDUCATIONAL REFLECTIVE PRACTICES" 2/2012, pp 143-165, DOI: 10.3280/ERP2012-002008