Conseguenze della CIGS negli assistenti di volo: quando un futuro buio porta a stress e burnout

Author/s Barbara Barbieri, Marco Luciano Zurru, Paolo Cossu, Maria Luisa Farnese
Publishing Year 2016 Issue 2015/2
Language Italian Pages 32 P. 101-132 File size 280 KB
DOI 10.3280/SO2015-002004
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The purpose of this study is to investigate the job insecurity as a factor which negatively affects the occupational future time perspective in service workers. It, in turn, affects wellbeing at work (perceived stress and burnout). This study surveyed 113 flight attendants of a major Italian airline, which had an on-going procedure of wage supplementation. The results confirmed the hypothesis of a significant relationship between the variables considered. It can therefore be argued that job insecurity is a threatening stressor that causes intense and lasting feelings of powerlessness in the workers: the perception of uncertainty leads workers to adopt a negative attitude towards their future perspective, creating a perception of stress in general life and giving rise to burnout on work.

Keywords: Wage supplementation, job insecurity, occupational future time perspective, perceived general stress, burnout, flight attendants

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Barbara Barbieri, Marco Luciano Zurru, Paolo Cossu, Maria Luisa Farnese, Conseguenze della CIGS negli assistenti di volo: quando un futuro buio porta a stress e burnout in "STUDI ORGANIZZATIVI " 2/2015, pp 101-132, DOI: 10.3280/SO2015-002004