Secrets of welfare to work

Journal title RIV Rassegna Italiana di Valutazione
Author/s Francesco Giubileo
Publishing Year 2017 Issue 2016/64
Language Italian Pages 20 P. 53-72 File size 1146 KB
DOI 10.3280/RIV2016-064004
DOI is like a bar code for intellectual property: to have more infomation click here

Below, you can see the article first page

If you want to buy this article in PDF format, you can do it, following the instructions to buy download credits

Article preview

FrancoAngeli is member of Publishers International Linking Association, Inc (PILA), a not-for-profit association which run the CrossRef service enabling links to and from online scholarly content.

The Department for Work and Pensions attributes part of the good results in the labor market to its intervention philosophy in the labor policies, known as Work first! The paper presents the evolution of this philosophy in terms of PES made in Britain in the past two decades. After having presented the articulation of the model of welfare-to-work the research will focus, through a secondary analysis, on the impact assessment of the main relocation programs developed in the UK. The brief review of the programs takes on an important role for the Italian context, as in the coming months  the " Contratto di ricollocazione” will come into force,. It is a tool which in different forms has already been used in the UK where there have been a series of criticality. Therefore analyzing what actions have been taken to address such critical points is also vital for public employment services in Italy 

Keywords: Jobcentre Plus; Active labor market policies; Work Programme; Shop around; Merlin Standard; Evaluation labor market policies.

  1. Bruttel, O. (2005a) Contracting-out and Governance Mechanisms in the Public Employment Services, Discussion Paper SP I 05-109, Wissenschaftszentrum Berlin für Sozialforschung (WZB), Berlin.
  2. Bruttel O. (2005b) Are Employment Zones Successful? Evidence From the First Four Years. Local Economy 20(4):389-403.Wissenschaftszentrum Berlin für Sozialforschung (WZB), Berlin.
  3. Bredgaard T. e Larsen F. (2008) Quasi-markets in Employment Policy: Do they deliver on promises? Social Policy and Society, 7:3, p. 341-352.
  4. Bryna Sanger M. (2003) The Welfare Marketplace: Privatization and Welfare Reform, Center for Public Service, Brookings Institution Press, Washington DC.
  5. Cicciomessere R. e Sorcioni M. (2009) La collaborazione tra gli operatori pubblici e privati, Italialavoro, Link:
  6. Corden A. e Thornton P. (2003) Results-based Funded Supported Employment: Avoiding Disincentives to Serving People with Greatest Need, Social policy Research Unit, University of York.
  7. Cumming L. (2011) Payment-by-Outcome in Welfare to Work, 2020 Public Services Trust, London, Link:
  8. Dewr, (2006) Customised Assistance, Job Search Training, Work for the Dole and Mutual Obligation - A Net Impact Study, Department of Employment and Workplace Relations, Canberra.
  9. Dwp, (2008) Department for Work and Pensions Commissioning Strategy, Cmnd 7330, London, The Stationery Office.
  10. Dwp, (2010) The Work Programme Framework, London, Department for Work and Pensions.
  11. European Commission, (2008) Biennial report on social services of general interest, Directorate-general for Employment, Social Affairs and Equal Opportunities Unit E.4, European Commission, Brussels.
  12. European Commission, (2009) The role of the Public Employment Services related to Flexicurity, in The European Labour Markets VC/2007/0927, March 2009, Cap. 3. Link:
  13. Finn D., (2008) Welfare Markets‟: lessons from contracting out the delivery of welfare to work programmes in Australia and the Netherlands, Joseph Rowntree Foundation, York, Link:
  14. Finn D., (2011) Sub-Contracting in Public Employment Services: Review of research findings and literature on recent trends and business models, European Commission, Brussels, Link:
  15. Freud D., (2007) Reducing dependency, increasing opportunity: Options for the future of welfare to work: An independent report to the DWP, London.
  16. Giubileo F., (2012) Il welfare to work. Luci e ombre del welfare state britannico, Quaderni di sociologia, Rosenberg & Sellier Editori, Torino, vol. LVI, n. 59, pp. 139-148.
  17. Giubileo F., (2013) Il modello di welfare occupazionale in Lombardia, Emil Libri,
  18. Griffiths, R. and Durkin, S., (2007) Synthesising the evidence on Employment Zones, Research report 449, Department for Work and Pensions, London. Link:
  19. Grubb, D., (2004) Principles for the performance management of public employment services.. Public Finance & Management 4(3): 352-398.
  20. Hales J., Taylor R., Mandy W. and Miller M., (2003) Evaluation of Employment Zones: Report on a Cohort Survey of Long-Term Unemployed People in the Zones and a Matched Set of Comparison Areas, National Centre for Social Research, London, Link:
  21. Heinrich, C. and Marschke, G., (2008) The Design and Dynamics of Performance Measurement Systems in the Public Sector, La Follette School Working Paper No. 2008-022, Wisconsin, University of Wisconsin-Madison.
  22. Hudson M., Phillips J., Ray K., Vegeris S. and Davidson R., (2010) The influence of outcome-based contracting on Provider-led Pathways to Work, Research Report No 638, Department for Work and Pensions.
  23. Italialavoro, (2012) Politiche attive del lavoro, rapporto pubblico-privato e l’organizzazione dei servizi nel Regno Unito,Progetto Pon-Fse: Supporto alla Transnazionalità. Link: .
  24. Italialavoro,(2014) Supporto alla Transnazionalità. Progetto Pon-Fse: Modelli avanzati di Profiling. Link: .
  25. Kluve J., (2011) Le politiche attive del lavoro in Europa: una rassegna, in Cantalupi M. e Demurtas M. (a cura di), Politiche attive del lavoro, servizi per l’impiego e valutazione, Il Mulino, Bologna.
  26. Le Grand J., (2011) Quasi Market versus state provisions of Public Services, in Public Reason 3 (2): 80-89. Link:
  27. McConnell S., Burnwick A., Perez-Johnson I. and Winston P., (2003) Privatization in Practice: Case Studies of Contracting for TANF Case Management, Final Report prepared by Mathmatica Policy Research Inc. for the Office of the Assistant Secretary for Planning and Evaluation, U.S. Department of Health and Human Services, Washington DC. Link:
  28. Nao, (2010) Support to incapacity benefits claimants through Pathways to Work, National Audit Office, London.
  29. Nunn, A., Johnson S., et al., (2007) Job Outcome Target National Evaluation. DWP Research Report 462. Leeds, DWP Corporate Document Services.
  30. Nunn A., (2010) Performance management and neo-liberal labour market governance: the case of the UK. Reframing Corporate Social Responsibility: Lessons from the Global Financial Crisis. W. e. a. Sun. Bingley, Emerald.
  31. Nunn A., (2012) Performance management in public employment services, European Commission. Il document è disponibile su (aggiornato dicembre 2014).
  32. Nunn A. e Devins D., (2012), Process Evaluation of the Jobcentre Plus Performance Management Framework Norwhich, HMSO.
  33. Lam M., (2007) Performance measures for welfare-to-work programmes: The relevance of Australian star ratings to the UK, Work Directions UK, London.
  34. Rettore et al., (2002), La valutazione delle politiche del lavoro in presenza di selezione: migliorare la teoria,i metodi o i dati ?, Rivista di Politica economica, N. 3, 301-341.
  35. Sartori A., (2013) Servizi per l’impiego e politiche dell’occupazione in Europa. Idee e modelli per l’Italia, Maggioli Editore, Santarcangelo di Romagna (RN).
  36. Simmonds, D., (2011) Work Programme results: perform or bust. Working Brief, May 2010. London: Centre for Social and Economic Inclusion.
  37. Struyven L., (2004) Design Choices in Market Competition for Employment Services for the Long-term Unemployed, Social, Employment and Migration Working Papers No. 21, OECD, Paris, Link:
  38. Sturgess G., Cumming L., Dicker J., Sotiropoulos A. and Sultan, N. (2011) Payment by Outcome: A Commissioner's Toolkit, 2020 Public Services Trust, London, , Link:
  39. Thomas M. (2007) A review of developments in the Job Network, Parliamentary Library, Research Paper No. 15, Parliament of Australia, Canberra.
  40. Thuy P., Hansen E. and Price D. (2001) The Public Employment Service in a Changing Labour Market, International Labour Organisation.
  41. Timo Weishaupt J. (2011) Social Partners and the Governance of Public Employment Services: Trends and Experiences from Western Europe, Working Document Number 17, Labour Administration and Inspection Programme, International Labour Organization, Geneva, Link:
  42. Van Dooren W., Lonti Z., et al., (2007) Institutional Drivers of Efficiency in the Public Sector. V/PGC 16/AN.
  43. WPSC, (2010) Management and administration of contracted employment programme‟, Report of the Work and Pensions Committee, House of Commons, Session 2009–2010, HC 101, London: the Stationery Office, Link:
  44. Wright S., Marston G. and McDonald C. (2011) The Role of Non-profit Organizations in the Mixed Economy of Welfare-to-Work in the UK and Australia, Social Policy and Administration, Vol. 45, No. 3, pp. 299–318, Blackwell Publishing, Oxford.

Francesco Giubileo, I segreti del welfare to work in "RIV Rassegna Italiana di Valutazione" 64/2016, pp 53-72, DOI: 10.3280/RIV2016-064004