Lavoro e digitalizzazione: introduzione alla sezione monografica

Titolo Rivista SOCIOLOGIA DEL LAVORO
Autori/Curatori Anna Carreri, Giorgio Gosetti, Barbara Poggio, Patrizia Zanoni
Anno di pubblicazione 2020 Fascicolo 2020/158
Lingua Italiano Numero pagine 23 P. 51-73 Dimensione file 294 KB
DOI 10.3280/SL2020-158003
Il DOI è il codice a barre della proprietà intellettuale: per saperne di più clicca qui

Qui sotto puoi vedere in anteprima la prima pagina di questo articolo.

Se questo articolo ti interessa, lo puoi acquistare (e scaricare in formato pdf) seguendo le facili indicazioni per acquistare il download credit. Acquista Download Credits per scaricare questo Articolo in formato PDF

Anteprima articolo

FrancoAngeli è membro della Publishers International Linking Association, Inc (PILA)associazione indipendente e non profit per facilitare (attraverso i servizi tecnologici implementati da CrossRef.org) l’accesso degli studiosi ai contenuti digitali nelle pubblicazioni professionali e scientifiche

Questa introduzione al numero monografico riflette su come la digitalizzazione sta cambiando la qualità del lavoro e della vita lavorativa. Anzitutto, cercando di andare oltre a letture polarizzate e deterministiche, ricostruiamo il dibattito scientifico prestando particolare attenzione ai processi di soggettivizzazione che si intrecciano con le nuove tecnologie, e le forme di controllo e di autonomia che esse introducono. Sulla base della nostra lettura dei contributi raccolti, l’articolo offre poi una riflessione sui concetti e gli strumenti metodologici utilizzati e individua piste di ricerca futura per l’analisi del modo in cui le tecnologie digitali trasformano il lavoro e la qualità della vita lavorativa.;

Keywords:Digitalizzazione, qualità della vita lavorativa, controllo, soggettività

  1. Acemoglu D. and Restrepo P. (2020). Robots and Jobs: Evidence from US Labor Markets Massachusetts Institute of Technology. Journal of Political Economy, 128(6): 2188-2244.
  2. Adamson M. and Roper, I. (2019). ‘Good’ Jobs and ‘Bad’ Jobs: Contemplating Job Quality in Different Contexts. Work, Employment and Society, 33(4): 551-559.
  3. Ajunwa I., Crawford K. and Schultz J. (2017). Limitless worker surveillance. California Law Review, 105: 735-776.
  4. Alquati R. (1993). Per fare conricerca. Padova: Calusca Edizioni.
  5. Alvesson M. and Kärreman, D. (2004). Interfaces of control. Technocratic and socio-ideological control in a global management consultancy firm. Accounting, Organizations and Society, 29(3-4): 423-444.
  6. Alvesson M. and Willmott H. (2002). Identity Regulation as Organizational Control: producing the appropriate individual. Journal of Management Studies, 39(5): 619-644.
  7. Autor D.H. (2015). Why are there still so many jobs? The History and Future of Workplace Automation. Journal of Economic perspectives, 29(3): 3-30.
  8. Bader V. and Kaiser S. (2019). Algorithmic decision-making? The user interface and its role for human involvement in decisions supported by artificial intelligence. Organization, 26(5) 655-672. DOI: 10.1177/135050841985571
  9. Barbera F., Dagnes J., Salento A. (2016). Declino e reinvenzione del lavoro nell’economia fondamentale. Sociologia del lavoro, 142.
  10. Berglund T. (2014). Crisis and quality of work in the Nordic employment regime. International Review of Sociology, 24, 2: 259-69.
  11. Bhattacharya T. (2017). Introduction: Mapping social reproduction theory. In Bhattacharya T. (Eds.). Social reproduction theory: Remapping class, recentering oppression. London: Pluto Press.
  12. Bourdieu P. (1983). La distinzione. Critica sociale del gusto. Bologna: il Mulino.
  13. Braverman H. (1974). Labor and Monopoly Capital; the Degradation of Work in the Twentieth Century. New York: Monthly Review Press.
  14. Brown P., Lauder H. and Ashton D. (2011). The Global Auction: The Broken Promises of Education, Jobs, and Incomes. Oxford: Oxford University Press.
  15. Bruni A., Parolin L.L. (2014). Dalla produzione automatizzata agli ambienti tecnologicamente densi: la dimensione sociomateriale dell’agire organizzativo. Studi Organizzativi, 1: 7-26. DOI: 10.3280/SO2014-00100
  16. Brynjolfsson E. and McAfee A. (2014). The Second Machine Age: Work, Progress, and Prosperity in a Time of Brilliant Technologies. New York: W.W. Norton & Company.
  17. Cavendish R. (1982). Women on the Line. London: Routledge.
  18. Chandler D. and Fuchs, C. (2019). Digital Objects, Digital Subjects: Interdisciplinary perspectives on capitalism, labour and politics in the age of big data. Londra: University of Westminster Press.
  19. Cockburn C. (1985). Machinery of Dominance: Women, Men and Technical Knowhow. London: Pluto.
  20. Coeckelbergh M. (2012). Technology as Skill and Activity: Revisiting the Problem of Alienation. Techné: Research in Philosophy and Technology, 16(3): 208-230.
  21. Collettivo per l’economia fondamentale. (2019). Economia fondamentale. L’infrastruttura della vita quotidiana. Torino: Einaudi.
  22. Constantinides P., Henfridsson O., Parker G.G. (2018). Introduction – Platforms and Infrastructures in the Digital Age. Information Systems Research, 29(2): 381-400.
  23. Cooke G.B., Donaghey J. and Zeytinoglu I.U. (2013). The nuanced nature of work quality: Evidence from rural Newfoundland and Ireland. Human Relations 66 (4): 503-528.
  24. Coriat B. (1993). Ripensare l’organizzazione del lavoro. Bari: Dedalo Edizioni.
  25. De Stefano V. (2016). The Rise of the Just-in-Time Workforce: On-Demand Work, Crowdwork, and Labor Protection in the Gig-Economy. Comparative Labour Law and Policy Journal, 37 (3): 471-503.
  26. Esser J. and Olsen K. M. (2012). Perceived job quality: Autonomy and Job security within a multi-level framework. European Sociological Review, 28, 4: 443-54.
  27. Eurofound (2015). Upgrading or polarisation? Long-term and global shifts in the employment structure: European Jobs Monitor 2015. Luxembourg: Publications Office of the European Union.
  28. Faraj S., Pachidi S., Sayegh K. (2018). Working and organizing in the age of the learning algorithm. Information and Organization, 28: 62-70.
  29. Findlay P, Kalleberg A.L. and Warhurst C. (2013). The challenge of job quality. Human Relations, 66: 441-451.
  30. Fleming P. (2019). Robots and Organization Studies: Why Robots Might Not Want to Steal Your Job. Organization Studies, 40(1): 23-37.
  31. Ford M. (2015). The Rise of the Robots, New York: Basic Books.
  32. Frey C.B. and Osborne M.A. (2017). The future of employment: how susceptible are jobs to computerisation? Technological Forecasting and Social Change, 114: 254-280.
  33. Gago V. (2014). La razón neoliberal. Economías barrocas y pragmática popular. Buenos Aires: Tinta Limón.
  34. Gallie D. (2007). Production Regimes, Employment Regimes, and the Quality of Work. In Gallie, D., ed., Employment Regimes and the Quality of Work. Oxford: Oxford University Press.
  35. Gallie D. (2017). The Quality of Work in a Changing Labour Market. Social Policy and Administration, 51(12): 226-243.
  36. Gallie D., Gosetti G., La Rosa M. (2012). Qualità del lavoro e della vita lavorativa. Cosa è cambiato e cosa sta cambiando. Sociologia del lavoro, 127.
  37. Gallie D. and Zhou Y. (2013). Job control, work intensity and work stress. In D. Gallie, ed., Economic Crisis, Quality of Work and Social Integration: The European Experience. Oxford: Oxford University Press.
  38. Gallino L. (1983). Informatica e qualità del lavoro. Torino: Einaudi.
  39. Goods C., Veen A. and Barratt T. (2019). “Is your gig any good?” Analysing job quality in the Australian platform-based food-delivery sector. Journal of Industrial Relations, 61(4): 502-527. DOI: 10.1177/00221856188170
  40. Gosetti G. (2012). Dalla qualità del lavoro alla qualità della vita lavorativa: persistenze e innovazioni nel profilo teorico e nelle modalità di analisi. Sociologia del Lavoro, 127: 17-34. DOI: 10.3280/SL2012-12700
  41. Gosetti G. (2019). La digitalizzazione del lavoro. Questione aperte e domande di ricerca sulla transizione. economia e società regionale, 1: 91-120.
  42. Green F. (2012). Concetti, teorie e misure della qualità del lavoro. In Gallie D., Gosetti G. and La Rosa M., a cura di. Qualità del lavoro e della vita lavorativa. Cosa è cambiato e cosa sta cambiando. Sociologia del lavoro, 127: 52-69.
  43. Guillén A.M. and Dahl S.A., eds. (2009). Quality of Work in the European Union. Brussels: Peter-Lang.
  44. Harrison B. (1994). Lean and Mean. The Changing Landscape of Corporate Power in the Age of Flexibility. New York: Basic Books.
  45. Hirsch-Kreinsen H. (2016). Digitization of Industrial Work: Development Paths and Prospects. Journal for Labour Market Research, XLIX (1): 1-14.
  46. Ong A. (1987). Spirits of Resistance and Capitalist Discipline: Factory Women in Malaysia. Albany, NY: State University of New York Press.
  47. Hoque K., Earls J., Conway N. and Bacon N. (2017). Union representation, collective voice and job quality: An analysis of a survey of union members in the UK finance sector. Economic and Industrial Democracy, 38(1): 27-50.
  48. Hultin L. and Introna L. (2019). On Receiving Asylum Seekers: Identity working as a process of material-discursive interpellation. Organization Studies, 40(9): 1361-1386. DOI: 10.1177/017084061878228
  49. Irani L. (2015). The cultural work of microwork. New media & society, 17(5): 720-739. DOI: 10.1177/14614448135119
  50. Kalleberg Arne L. (2011). Good Jobs, Bad Jobs: The Rise of Polarized and Precarious Employment Systems in the United States, 1970s-2000s. New York: Russell Sage Foundation.
  51. Kellogg K., Valentine M. and Christin A. (2019). Algorithms at work: The new contested terrain of control. Academy of Management Annals, pre-published on-line.
  52. Keune M. and Dekker F. (2018). The sectoral impact of digitalisation on employment and job quality. In Neufeind M., O’Reilly J. and Ranft F., eds. Work in the Digital Age. London, New York: Rowman & Littlefield International.
  53. Knights D. (1990). Subjectivity, Power and the Labour Process. In Knights D. and Willmott H., eds. Labour ProcessTheory. London: Macmillan.
  54. La Rosa M., a cura di (1982-83). Qualità della vita e qualità del lavoro. Sociologia del lavoro, 17-18.
  55. Leicht-Deobald U., Busch T., Schank C., Weibel A., Schafheitle S., Wildhaber I. e Kasper G. (2017), The Challenges of Algorithm-Based HR Decision-Making for Personal Integrity. Journal of Business Ethics, 160: 377-392.
  56. MacKenzie R. & Forde C. (2009). The rhetoric of the ‘good worker’ versus the realities of employers’ use and the experiences of migrant workers. Work, Employment & Society, 23: 142-159.
  57. Mazzucato M. (2011). The Entrepreneurial State: Debunking Public vs. Private Sector Myths. London: Anthem Press.
  58. McCabe D. (2007). Individualization at Work? Subjectivity, Teamworking and Anti-Unionism. Organization, 14(2): 243-266.
  59. Meyer U., Shaupp S. and Seibt D. (2019). Digitalization in industry: Between domination and emancipation. Londra e New York: Palgrave.
  60. Muñoz de Bustillo R., Fernández-Macías E., Esteve F., Antón, J.I. (2011). E pluribus unum? A critical survey of job quality indicators. Socio-Economic Review, 9(3): 447-475.
  61. Murgia A., Pulignano V. (2019, OnlineFirst). Neither precarious nor entrepreneur: The subjective experience of hybrid self-employed workers. Economic and Industrial Democracy, 1-27. DOI: 10.1177/0143831X1987396
  62. Murgia A. & de Heusch S. (2020). It Started with the Arts and Now It Concerns All Sectors: The Case of SMart, a Cooperative of ‘Salaried Autonomous Workers’. In: S. Taylor and S. Luckman, eds. Pathways into Creative Working Lives. London: Palgrave Macmillan.
  63. Neufeind M., O’Reilly J. and Ranft F., a cura di (2018). Work in the Digital Age. London. New York: Rowman & Littlefield International.
  64. Newell S. e Marabelli M. (2015). Strategic opportunities (and challenges) of algorithmic decision-making: A call for action on the long-term societal effects of ‘datification’. The Journal of Strategic Information Systems, 24(1): 3-14.
  65. Nielsen J.A., Andersen K.N. and Danziger, J.N. (2016). The power reinforcement framework revisited: mobile technology and management control in home care. Information, Communication & Society, 19(2), 160-177, DOI: 10.1080/1369118X.2015.104778
  66. O’Neil C. (2016). How Algorithms Rule our Working Lives. The Guardian, retrieved from www.theguardian.com/science/2016/sep/01/how-algorithms-ruleour-working-lives
  67. Wajcman J. (2008). Life in the fast lane? Towards a sociology of technology and time. British Journal of Sociology, 59 (1): 59-77.
  68. Warren T. and Lyonette C. (2018). Good, bad and very bad part-time jobs for women? Re-examining the importance of occupational class for job quality since the ‘great recession’ in Britain. Work, Employment and Society, 32(4): 747-767.
  69. Wood A.J. (2016). Flexible scheduling, degradation of job quality and barriers to collective voice. Human Relations, 69(10): 1989-2010.
  70. Wood A.J., Graham M., Lehdonvirta V. and Hjorth I. (2019a). Good gig, bad gig: autonomy and algorithmic control in the global gig economy. Work, Employment and Society, 33(1): 56-75.
  71. Wood A.J., Graham M., Lehdonvirta V. and Hjorth I. (2019b). Networked but Commodified: The (Dis)Embeddedness of Digital Labour in the Gig Economy. Sociology, 53(5): 931-950.
  72. Wright M. (2006). Disposable Women and Other Myths of Global Capitalism. New York: Routledge.
  73. Zanoni P. (2011). Diversity in the lean automobile factory: Doing class through gender, disability and age. Organization, 18(1): 105-127.
  74. Zanoni P. (2014). Critical perspectives on diversity: State of the art and promising avenues for future research. Sociologia del Lavoro, 134: 189-203.
  75. Zanoni P. (2019). Labor Market Inclusion Through Predatory Capitalism? The “Sharing Economy”, Diversity, and Crisis of Social Reproduction in the Belgian Coordinated Market Economy. Research in the Sociology of Work, 33: 145-164.
  76. Žliobaitê I. (2017). Measuring discrimination in algorithmic decision making. Data Mining and Knowledge Discovery, 31: 1060-1089.
  77. Zuboff S. (2015). Big other: surveillance capitalism and the prospects of an information civilization. Journal of Information Technology, 30: 75-89.
  78. Zuboff S. (2019). The age of surveillance capitalism: The fight for a human future at the new frontier of power. New York: PublicAffairs.
  80. Tirabeni L., Miele F. (2020). Tecnologie digitali e potere nelle organizzazioni: dinamiche di controllo ed effetto “contraccolpo”. Studi Organizzativi, 1: 9-37. DOI: 10.3280/SO2020-00100
  81. Tassinari A. & Maccarrone V. (2017). The mobilisation of gig economy couriers in Italy: Some lessons for the trade union movement. Transfer: European Review of Labour and Research, 23(3): 353-357.
  82. Taska L. (2017). Scientific Management. In Wilkinson A., Armstrong S.J. and Lounsbury M., eds. The Oxford Handbook of Management. Oxford: Oxford University Press. 19-38.
  83. Suchman L., Blomberg J., Orr J.E., and Trigg R. (1999). Reconstructing Technology as Social Practice, American Behavioral Scientist, 43: 392-408. DOI: 10.1177/0002764992195533
  84. Stier H. and Yaish M. (2014). Occupational segregation and gender inequality in job quality: a multilevel approach. Work, Employment and Society, 28(2): 225-246.
  85. Spencer D. (2017). Work in and beyond the Second Machine Age: the politics of production and digital technologies. Work, Employment and Society, 31(1): 142-152.
  86. Söderqvist F. (2017). A Nordic approach to regulating intermediary online labour platforms. Transfer: European Review of Labour and Research, 23(3), 349-352.
  87. Shantz A., Alfes K., Bailey C. and Soane E. (2015). Drivers and Outcomes of Work Alienation: Reviving a Concept. Journal of Management Inquiry, 24(4): 382-393.
  88. Seyfert R. and Roberge J., eds (2016). Algorithmic Cultures: Essays on meaning, performance and new technologies. New York: Routledge.
  89. Scholz T.M. (2017). Big Data in Organizations and the Role of Human Resource Management: A Complex Systems Theory-Based Conceptualization. Frankfurt Am Main: Peter Lang AG.
  90. Salento A., Masino G., Maggi B., Gasparre A., Rinaldini M. (2018). Industria 4.0. Oltre il determinismo tecnologico, Tao Digital Library.
  91. Rosenblat A., Kneese T. and Danah B. (2014). Workplace Surveillance, Open Society Foundations’ Future of Work Commissioned Research Papers, available at: http://dx.doi.org/10.2139/ssrn.2536605
  92. Rahner S. & Schönstein M. (2018). Germany: Rebalancing the coordinated market economy in times of disruptive technologies. In M. Neufeind, J. O’Reilly & F. Ranft, eds. Work in the digital age: Challenges of the fourth industrial revolution. London: Rowman and Littlefield International, 371-383.
  93. Prosser T. (2016). Dualization or liberalization? Investigating precarious work in eight European countries. Work, Employment and Society, n. 30(6): 949-965.
  94. Poggio B. (2010). Pragmatica della conciliazione: opportunità, ambivalenze e trappole. Sociologia del lavoro, 119: 65-77.
  95. Peña-Casas R., Ghailani D. and Coster S., eds. (2018). Digital transition in the European Union: what impacts on job quality? Social policy in the European Union: state of play 2018, ETUI, OSE, Brussels, 117-134.
  96. Paring G., Pezé S. and Huault I. (2017). ‘Welcome to the whiteboard, the new member of the team’: Identity regulation as a sociomaterial process. Organization, 24(6): 844-865.
  97. Osterman P. (2013). Introduction to the special issue on job quality: what does it mean and how might we think about it? Industrial and Labor Relations Review, 66(4): 739-752.
  98. Orlikowski W. J. and Scott S.V. (2008). 10 Sociomateriality: Challenging the Separation of Technology, Work and Organization. The Academy of Management Annals, 2(1): 433-474.
  99. Orlikowski W.J. (2007). Sociomaterial Practices: Exploring Technology at Work. Organization Studies, 28(9): 1435-1448.

  • Introduzione Silvana Salerno, Valeria Quaglia, in WELFARE E ERGONOMIA 1/2022 pp.31
    DOI: 10.3280/WE2022-001004
  • Digitalization of relational space in the service triangle: The case study of retail banking Anna Carreri, Giorgio Gosetti, Nicoletta Masiero, in Frontiers in Sociology 1141879/2023
    DOI: 10.3389/fsoc.2023.1141879

Anna Carreri, Giorgio Gosetti, Barbara Poggio, Patrizia Zanoni, Lavoro e digitalizzazione: introduzione alla sezione monografica in "SOCIOLOGIA DEL LAVORO " 158/2020, pp 51-73, DOI: 10.3280/SL2020-158003