Socio-psychological factors influencing satisfaction, loyalty, and employee involvement in the production process

Author/s Mohammed Yasin Ghadi, Fadi Sakka, Victoria Vasilieva, Alexander Grigoriev, Yuri Bokov
Publishing Year 2024 Issue 2023/2
Language English Pages 18 P. 29-46 File size 154 KB
DOI 10.3280/RISS2023-002003
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The study aims to develop a theoretical model of “satisfaction-loyalty-involvement” in modern HRM-architecture to create a mechanism to strengthen employee involvement in the production process. The study statistically determined the socio-psychological factors influencing satisfaction, loyalty, and involvement in professional activity. It was found that an employee’s attitude (on the example of respondents from Russia) to a company (satisfaction-loyalty-involvement) depends on gender: correlation coefficient 0.631, (p < 0.05), age: 0.690 (p < 0.05), total years in office: 0.572 (p < 0.05), but the greatest – on the level of education – 0.807 (p < 0.05), and does not depend on marital status (0.241), having children (0.041) and level of wages (0.062). According to the results of the correlation analysis the individual psychological features influencing the level of satisfaction were determined. The received information is important for managers and executives to take constructive action and manage their workforce intelligently.

Keywords: communication, employee-company relations, loyalty, personnel, production process, socio-psychological factors.

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Mohammed Yasin Ghadi, Fadi Sakka, Victoria Vasilieva, Alexander Grigoriev, Yuri Bokov, Socio-psychological factors influencing satisfaction, loyalty, and employee involvement in the production process in "RIVISTA DI STUDI SULLA SOSTENIBILITA'" 2/2023, pp 29-46, DOI: 10.3280/RISS2023-002003