Journal title MANAGEMENT CONTROL
Author/s Federica Farneti, Benedetta Siboni, Carlotta del Sordo
Publishing Year 2017 Issue 2017/1 Language Italian
Pages 30 P. 135-164 File size 286 KB
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New Public Management principles have led to a growing number of public organisations to use social and environmental performance measurement tools, such as social reports, to be accountable in terms of results, social and environmental impacts. Thus, social report, with reference to the state universities, is developing. This article analyses, the process to develop a social report and the consequential performance measurement in terms of social and environmental impacts. The social report of the studied organisation is an expression of the following functions: (1) transparency of the activity, (2) internal governance (3) stakeholders engagement and (4) measurement of the economic, social and environmental impacts provide with reference the territory. The case study method is used to develop this research. We have applied it to the University of Bologna, which is a large-university that has included in its stated (set out in the Charter of the University to be therefore developed consistently every year) reporting system the social report.
Keywords: Environmental performance, social reports, social and environmental impacts.
Federica Farneti, Benedetta Siboni, Carlotta del Sordo, La misurazione della performance sociale nell’esperienza dell’Università di Bologna in "MANAGEMENT CONTROL" 1/2017, pp 135-164, DOI: 10.3280/MACO2017-001007