Intelligent Kindness - Reforming the Culture of Healthcare

Este trabajo se presentó en una reunión científica de OPUS el 19 de enero de 2012 en Londres. Tomando ideas del libro del mismo título, explora las condiciones que facilitan o impiden la compasión en la asistencia en salud mental y en las organizaciones que la administran. Ballatt y Campling argumentan que el SNS es un sistema que invita a la sociedad a valorar y satisfacer al máximo intereses comunes: una expresión vital de comunidad que pueda mejorar si la sociedad, los pacientes y el personal pueden reconectarse con estos valores profundos. Las crueles "reformas" reguladoras y estructurales han fracasado en el intento de evitar escándalos, permitiendo que el personal de los servicios de salud mental se sienta alienado. Las aproximaciones industriales y comerciales a la reforma, méritos aparte, necesitan urgentemente equilibrarse por medio de una comprensión aplicada de lo que promueve y garantiza una práctica compasiva. Dada la historia reciente de preocupación y ansiedad, y la amenaza de más cambios por la reorganización del National Health Service (NHS), plantean que esta perspectiva resulta más crítica que nunca.

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Penelope Campling, John Ballatt, Intelligent Kindness - Reforming the Culture of Healthcare in "FORUM" 5/2012, pp 19-37, DOI: 10.3280/FORU2012-005005