La Customer Satisfaction nei servizi pubblici: una ricerca su 1125 clienti di un'Azienda sanitaria

Journal title RISORSA UOMO
Author/s Giuseppe Favretto, Cristina Maria Rappagliosi, Marco Paini
Publishing Year 2001 Issue 2001/1-2
Language Italian Pages 3 P. File size 32 KB
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Giuseppe Favretto, Cristina Maria Rappagliosi, Marco Paini, La Customer Satisfaction nei servizi pubblici: una ricerca su 1125 clienti di un'Azienda sanitaria in "RISORSA UOMO " 1-2/2001, pp , DOI: