Journal title TERRITORIO
Author/s Marianella Sclavi
Publishing Year 2011 Issue 2010/55 Language Italian
Pages 10 P. 189-198 File size 769 KB
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The article discusses the active-listening democracy approach in the management of conflict situations which involve public administrations, vested interests and citizens, on the basis of some teaching, research and intervention activities. Internationally widespread perspectives and methodologies and their potentials are tested by cases of experimentation in Italy and by considering the concrete implications they can have in the transformation of towns and cities.
Keywords: Participation; conflict management; public administration
Marianella Sclavi, Quando la creazione di common ground diventa una questione di pubblica amministrazione in "TERRITORIO" 55/2010, pp 189-198, DOI: 10.3280/TR2010-055026