Journal title STUDI ORGANIZZATIVI
Author/s Federico Butera
Publishing Year 2016 Issue 2015/2 Language Italian
Pages 29 P. 135-163 File size 276 KB
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This paper proposes and describes the Structural Change Management, an approach and a methodology tested in a large number of projects, intended to launch integrated and longlasting changes in both the technical and organizational system and in the social system. It is intended to generate outstanding results and to introduce new paradigms. The Structural Change Management consists of three levels of programs: a redesign plan of an organization, technical, social and cultural system; a series of pilot projects; an implementation and continuous improvement. This paper contains three proposals.
a. Policy projects: what more can give a voice to people is their involvement and their active participation in a number of projects large and small, on journeys of continuous improvement and innovation. They should be developed through "problem based learning" and within a cognitive map that will help people go beyond the episodic nature of their experience.
b. The dissemination of exemplary projects, which make sense and disseminate practical experiences and best practices.
c. Build the "integral enterprise", that is at a same time an economic entity and an institution, a part of the economy and a small society.
Are a short reports of Structural Change Management coordinated by the author, including the assembly islands of Olivetti, the technological and organizational integrated design of the Dalmine steeel mill, the unification of the Revenue Offices, the design of customer care system in Vodafone, the change management of the Courts and of the Prosecutors Offices of Lombardy
Federico Butera, Il change management strutturale: approccio, metodi e casi in "STUDI ORGANIZZATIVI " 2/2015, pp 135-163, DOI: 10.3280/SO2015-002005