Inter-organizational performance management in health prevention services: The case of border controls on food

Journal title MECOSAN
Author/s Guido Noto, Lucrezia Coletta, Sara Zuccarino, Milena Vainieri
Publishing Year 2021 Issue 2021/117
Language Italian Pages 17 P. 59-75 File size 246 KB
DOI 10.3280/MESA2021-117004
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Health prevention services are characterized by a high complexity related to the inter-organizational and the environmental context in which they operate. Due to that, the measurement and assessment of their performance results challenging. In order to guide individuals and organizations behaviour toward common goals, is thus necessary to adopt formal and informal mechanisms that go beyond traditional planning and control condottools. To explore performance management in such contexts, this research suggests the adoption of management control as a "package" approach. Thus, the research’s objective is to understand how management control operates in the delivery of preventative services operating in inter-organizational environment. To do so, this study focuses on the cases of Genoa’s and Leghorn’s ports.

Keywords: Health prevention, border control, food control, management control, performance management.

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  • I "pacchetti" di controllo manageriale nei team virtuali Guido Noto, Carmelo Marisca, Gustavo Barresi, in MANAGEMENT CONTROL 3/2024 pp.43
    DOI: 10.3280/MACO2023-003003

Guido Noto, Lucrezia Coletta, Sara Zuccarino, Milena Vainieri, Il controllo e la gestione della performance delle attività di prevenzione in contesti interorganizzativi: il caso dei controlli frontalieri sugli alimenti in "MECOSAN" 117/2021, pp 59-75, DOI: 10.3280/MESA2021-117004