The eGovernment i2010 initiative and the White Paper on a European Communication policy testify that the European dimension is more and more important considering the modernization and innovation issues of the Public Administrations. Taking into account other international available researches, FEACP (European Federation of Public Communication Associations) and FTI (Forum per la Tecnologia dell'Informazione) have agreed to set up a "European Observatory on eGovernance" aimed at analyzing scenarios about eGovernment, eDemocracy and Public Communication, considered as constituent parts of an effective, efficient and participatory eGovernance. This Report, addressed to the European Institutions and Administrations, to the business community, to the public opinion, is the first issue of the Observatory, whose results will be yearly presented at COM.PA. Exhibition.

The Report findings could contribute to new common thinking among the policy makers, operators and the academia for further exploration and could suggest the European and national institutions to agree about new approaches, ensuring that ICT technologies become an effective tool in building an inclusive society for all. (Josep Borrell Fontelles, President of the European Parliament)

This First European Report is an extraordinary effort that FEACP and FTI have implemented: the idea to establish a European Observatory on eGovernance and Public Communication fully meets the need to identify their connections, rarely analyzed in an integrated manner till now. (Luigi Nicolais, Minister for Reform and Innovation in the Public Administration)

Giorgio Pacifici, sociologist, president of FTI, deals with the social change in the eSociety. Technology Advisor of Public Administrations and director of research departments, he has held professorship in European and American universities.
Pieraugusto Pozzi, electronic engineer, director of FTI, has been dealing with R&D activities about eCommerce, eGovernment, digital payment systems, ICT security. He is professor of digital economy at the Perugia University.
Alessandro Rovinetti, journalist, is professor of public communication theory and techniques in Bologna, Urbino and Naples University. He is secretary general of FEACP and of Associazione per la Comunicazione Pubblica.