Social services' workers: competences, training needs and requests for organizational changes. An experimentation in the province of Turin.
Journal title RIVISTA TRIMESTRALE DI SCIENZA DELL’AMMINISTRAZIONE
Author/s Adriana Luciano, Roberto Di Monaco, Monica Demartini
Publishing Year 2012 Issue 2012/3
Language Italian Pages 19 P. 73-91 File size 1218 KB
DOI 10.3280/SA2012-003005
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The current article aims is to illustrate a methodology for analysing the social workers' competences. The model has been tested on 500 social workers of the Turin province in order to foresee the training needs but the obtained results suggest several other applications. In particular the analysis of perceived gap between social workers current competences (knowledges, skills, behaviours) and needed competences in order to reach excellent performances, could become an useful tool to improve work organization and human resources management. Moreover the analysis highlights also the job profiles differences related to environment characteristics and social services strategies, pointing out the directions for social policies changements.
Keywords: Competences, social worker, human resources management
Adriana Luciano, Roberto Di Monaco, Monica Demartini, I professionisti dei servizi sociali: competenze, fabbisogni formativi e domande di cambiamento organizzativo. Sperimentazione di un modello di analisi in provincia di Torino in "RIVISTA TRIMESTRALE DI SCIENZA DELL’AMMINISTRAZIONE" 3/2012, pp 73-91, DOI: 10.3280/SA2012-003005