Applying Conversation Analysis to the communication between medical personnel and patients

Journal title SALUTE E SOCIETÀ
Author/s Charles Antaki
Publishing Year 2013 Issue 2013/1EN
Language English Pages 4 P. 225-228 File size 199 KB
DOI 10.3280/SES2013-001016EN
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Unlike standard survey- or interview-based social science research, Conversation Analysis reveals the exact interactional practices by which medical personnel carry out their duties. This gives the results of CA research enviable face validity, and enough detail to indicate specific interventions for change. I outline some of the promises and potential difficulties of applying CA to medical encounters.

Keywords: Conversation Analysis, medical encounters, Applied CA.

  1. Antaki C. (2011). Six kinds of Applied Conversation Analysis. In: Antaki C., editor, Applied Conversation Analysis. Basingstoke: Palgrave-Macmillan
  2. Heritage J., Robinson J., Elliott M., Beckett M. and Wilkes M. (2007). Reducing patients' unmet concerns in primary care: the difference one word can make. Journal of General Internal Medicine, 22, 10: 1429-1433

Charles Antaki, Applying Conversation Analysis to the communication between medical personnel and patients in "SALUTE E SOCIETÀ" 1EN/2013, pp 225-228, DOI: 10.3280/SES2013-001016EN